Customer First Award For Excellence

 
 



 Atlantic Dodge Chrysler Jeep Ram is proud to announce their Customer First Award for Excellence from FCA in 2016- 2018. 

Customer first is a collaboration between FCA and it's dealer partners in evaluating the customer experience. The Customer First Award for Excellence recipients represent the elite Chrysler, Dodge, Jeep, Ram, and Fiat dealerships who have achieved the highest level of customer experience recognition in five core areas;

• Facility Certification - Professional, clean and comfortable facilities
• Performance Measures - Key measures of your processes and people-performance
• Process Validation - Core, essential dealership processes that drive customer experience
• Employee Survey - Employee feedback to help build stronger teamwork and professionalism
• Training Certification - Continuous learning and growth