Atlantic Dodge Chrysler Jeep Ram in St Augustine, Florida is proud to announce their Customer First Award for Excellence from FCA For the 4th year in a row  2016- 2017-2018- 2019

Customer first is a collaboration between FCA and it's dealer partners in evaluating the customer experience. The Customer First Award for Excellence recipients represent the elite Chrysler, Dodge, Jeep, Ram, and Fiat dealerships who have achieved the highest level of customer experience recognition in five core areas;

• Facility Certification - Professional, clean and comfortable facilities
• Performance Measures - Key measures of your processes and people-performance
• Process Validation - Core, essential dealership processes that drive customer experience
• Employee Survey - Employee feedback to help build stronger teamwork and professionalism
• Training Certification - Continuous learning and growth